Refund and Returns Policy


Formag Stores offer a 2 days return policy on non perishable items that meets the requirements for return.

Kindly follow the following steps for return;

  • Send complains to with photos of product purchased, date and reasons for return.
  • Once verified, a notification would be sent to you and pick up said item from you
  • Upon receipt of such item, Formag Stores would contact and notify the seller to resolve and/replace such item.


  • Products that have been altered from their original or opened by an authorized personnel without permission.
  • Perishable goods cannot be returned
  • Products damaged due to misuse.
  • Products in beauty, health and personal care category

Need help?

Contact us at for questions related to refunds and returns.

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